Customer display

A customer display is a screen that faces the customer. While you ring up, it shows each item with its price, the discounts and the total. When you charge, it shows the amount to pay, the change, and your QR code to pay. After the sale it says thank you and shows a QR code for the receipt. When no sale is open, it shows your logo, a welcome message or a slideshow of your offers. The customer display is on the Plus plan and up.

You can use it two ways:

#Second monitor

1. Connect the second monitor and turn it to face the customer.
2. In Checkout, tap ⋮ at the top of the cart, then Customer display. (Owners can also use Settings → Customer display.)
3. Tap Open on a second screen.
4. Chrome and Edge may ask to Manage windows on all your displays — tap Allow. LiteShop then moves the window to the other monitor by itself. If you don't allow it, the window opens next to LiteShop: drag it to the other monitor.
5. Click once on the display window and press F11 (or the settings button in its corner → Full screen).

The window gets the cart straight from the register on the same computer — it works even without internet. Keep the register's tab open.

#Tablet or phone

Any tablet or phone can be the display. Put it on a stand facing the customer and keep it charging.

1. On the tablet, open the browser and go to pos.liteshop.app/#/display. Don't sign in.
2. It shows Pair this screen and a 6-digit code.
3. Pair it from the register (see Pairing).
4. From now on, the tablet shows that register's cart. It keeps the screen on while the page is open.

#Pairing

Pairing links a tablet or phone to one register (the computer or phone you sell on). Owners and managers can pair.

1. On the register that the display should follow, tap ⋮ → Customer display → Pair a display. (Or Settings → Customer display → Pair a display on that device.)
2. Type the 6-digit code from the tablet. You can give the display a name, for example "Counter tablet".
3. Tap Pair. The tablet changes from the code to your shop's screen.

The code works for 10 minutes and only once; the tablet shows a new code when it expires. After 10 wrong codes in an hour, pairing waits for the next hour.

To stop a display: Settings → Customer display → All paired displays → Unpair. The tablet goes back to a new pairing code. On the tablet itself: the settings button in the corner → Unpair this screen. A display that no register used for 30 days is unpaired by itself.

#What customers see

The display never shows costs, profit, staff names, notes, gift card numbers or other customers.

Choose in Settings → Customer display → What customers see:

• Show our QR code to pay — the QR codes come from Settings → Payments. Only owners and managers can change them, so nobody at the register can show a different QR.
• Show the customer's name — "Hi, Ko Aung" when a customer is added to the sale. Other people in line can see it, so it is off at first.
• Thank-you screen — how long the thank-you stays (5 to 60 seconds).
• Theme — dark or light.
• Language — the same as the register, English or Myanmar. Each display can also pick its own language from its settings button.

#Ask customer

Let customers type their own phone number, name and email on the display instead of spelling them out at the counter.

1. In Checkout, under the customer, tap Ask customer. The register shows Waiting for the customer… and a 2-minute timer. Tap Cancel to stop.
2. The display shows a big form: Phone number (with its own number keys, in Myanmar or English digits), Your name, Email me the receipt (Pro, optional) and Join our membership / collect points (only when you have membership tiers or points). The customer ticks the agreement line and taps Send — or Skip / Cancel.
3. The register adds the customer to the sale: the customer with the same phone number (09…, +959… and Myanmar digits are the same number), or a new customer. A saved name or email is only filled in when it was empty; if it is different, you see it and choose Use typed name / Use typed email.
4. Check what was typed under the customer. Edit fixes a typo, Undo puts back the customer you had before. Then charge as usual: the membership discount and points work like when you pick the customer yourself, and with an email the receipt is emailed after the sale (Pro).

When the display greets the customer by name (Show the customer's name), it uses the name they typed.

#Slideshow

When no sale is open, the display shows your logo and welcome message. Add slides to show offers, new products or your Facebook page one after another.

1. Open Settings → Customer display → Slideshow.
2. Tap Upload next to Logo (a square picture looks best).
3. Tap Welcome message to change "Welcome!".
4. Tap Add slide, add a picture and/or a title and text, then Save. You can add up to 10 slides.
5. Choose how long each picture shows in Each picture shows for.

Use ⋮ on a slide to move it up or down or to delete it. Pictures are shown to anyone who has the display open, so don't put private information in them.

#Troubleshooting